Understanding Privacy in Locator App

We, including our affiliates and subsidiaries ("Locator," "we," or "us"), are dedicated to safeguarding your personal data. This Privacy Policy governs the use of our website, downloadable software, mobile applications, and other services (collectively, the "Locator Service"). It details how we collect, use, share, and protect your personal data, as well as your rights regarding access, usage, and correction. Undefined terms here have the same meanings as in our Terms of Use. For inquiries or concerns about this policy, please contact us.

Our Privacy Policy is subject to updates. We will notify you of changes by indicating the last update date and, in the case of significant modifications, by email or website notifications. We encourage periodic review of this policy for the latest privacy practices.

1. Definition of Personal Information

Personal Information refers to identifiable details like your name, phone number, email, and other non-public data associated with these details. Aggregate data, which represents general user trends in Locator, is not considered personal information and is not restricted under this policy.

2. Data Collection by Locator

2.1 User-Provided Data

Registration & Profile Information: When you create an account, we collect details such as your username, full name, birth date, email, phone number, and optional profile photo. If you add family members, their names, emails, and phone numbers are also collected.

For premium services, we gather billing details. Parents may need to provide additional data for verifying parental consent when adding a child’s account.

If you register via social media (e.g., Facebook), we obtain details like your profile information, photo, username, ID, age range, language, and country, subject to your privacy settings on that platform.

We track your location through GPS, WiFi, or network triangulation to provide Locator Services. Your designated location alerts help notify you upon arrival or departure from specific places. Location sharing can be disabled, but Locator may still collect location data while your account is active.

We collect data from messages sent between family members using our service. Sensitive personal information (e.g., race, beliefs, health status) is only collected when voluntarily provided or legally required. Users should avoid sharing such information unless consenting to its storage and processing.

2.2 Children's Privacy

Locator enables parents to monitor their children’s locations. Users under 13 require verified parental consent, and their data is shared with family members. We do not use children's personal data for marketing purposes or permit third-party advertising.

For concerns about a child's account or unauthorized data collection, please contact us.

2.3 Automatically Collected Data

Locator and its partners use technologies like cookies, web beacons, and log files to collect technical data, including IP addresses, browser details, referral sources, interaction data, device types, mobile identifiers, and geolocation. This data helps:

Retain user preferences
Personalize content
Assess service and marketing effectiveness
Track aggregate usage metrics
Diagnose technical issues
Enable automatic app updates

3. How Locator Uses Personal Data

We use collected information to:

Operate and improve the Locator Service
Create and manage accounts
Authenticate users
Respond to inquiries
Enhance app functionality
Analyze marketing performance

3.1 Analytics Services

We may use third-party analytics tools like Firebase to analyze traffic and user behavior. Data collected may include visited pages, interactions, and device details, helping us refine our service. Anonymous, aggregated statistics are used for reporting and insights.

3.2 Advertising Networks

We may collaborate with ad networks and social media platforms (e.g., Facebook, Twitter, Google) to deliver relevant ads based on your app activity. These partners may collect data, including hashed emails, device IDs, or browsing behavior, for targeted advertising across different platforms.

4. Sharing Personal Data

We share personal data within your Locator circles and with third parties for marketing and business purposes. These parties handle data in accordance with their privacy policies.

User-generated content, such as app store reviews, may be publicly visible. Third-party service providers assisting in operating Locator have restricted access to user data strictly for service improvement purposes.

Personal data may be disclosed without consent in cases of:

Legal obligations
Protection of rights and property
Law enforcement investigations
User-approved disclosures

Apart from these circumstances, we do not sell personal data and take measures to protect user email addresses.

5. Data Security Measures

We implement commercially reasonable security practices to protect personal and location data. Transmission of location data is encrypted. However, no security system is entirely foolproof, and in the event of a data breach, we will take appropriate measures to investigate and notify affected users.

Users should protect their accounts by keeping passwords confidential.

6. Data Retention Policy

Personal data is retained only as long as necessary for the stated purposes, unless extended retention is legally required (e.g., tax or compliance reasons). When no longer needed, data is deleted or anonymized. Backup archives are securely stored until deletion is feasible.

For user-generated data processed on behalf of others, retention aligns with contractual agreements and legal requirements.

7. User Rights & Account Management

Updating or Deactivating Accounts

Users may update personal information through the app settings or request account deactivation via email. Removing Locator from a device does not delete stored user data. Leaving a Locator circle retains user content, but permanent deletion can be requested via email.

Subject Access Requests

Users can request copies of their stored personal data. Requests are processed within 30 days. Corrections or deletions of inaccurate data can be requested as per applicable laws.

Objections to Data Processing

Users may object to data processing based on specific personal circumstances. Requests may be denied only if overriding legitimate grounds exist (e.g., legal claims). Requests are subject to identity verification.

Data Portability Rights

Users can request structured, machine-readable copies of their data and transfer it to another service provider under conditions where processing is based on consent or contract and conducted through automated means.

8. Contact Information

For privacy inquiries or concerns, contact us via:

Email: info@itdigitalservices.site

Website: https://itdigitalservices.site/